How the MuteWake Band works
Setting it up
1. Charge it fully first. About 90 minutes on the USB cable. It'll then run for over two weeks.
2. Set your alarms on the band. Two buttons. Up to three alarms, each set independently. No phone, no app, no account.
3. Wear it snug, not tight. The band needs proper contact with your wrist to work. A loose band is by far the most common reason someone tells us it didn't wake them.
4. Give it three nights. Most people stop noticing they're wearing it by the third.
What happens when the alarm goes off
The vibration starts light — enough to bring you up out of deep sleep without a jolt. If you don't respond, it gets stronger. It keeps building until you do.
That escalation is the whole design. A fixed-volume alarm has a ceiling you can learn to sleep past. This one doesn't.
Why vibration and not sound
Sound has to travel through the room to reach you, and your brain has spent your whole life learning to filter it out. That's why you can sleep through an alarm you set yourself.
Vibration doesn't travel through the room. It's already on your skin, and touch is much harder to ignore than noise — which is why a hand on your shoulder wakes you when a car alarm outside doesn't.
Charging
Roughly every two weeks. Most people charge it while they shower or over a coffee. The band will indicate when it's low.
If it isn't waking you
Before you conclude it doesn't work, check these three things, in this order:
- Is the strap snug? If it slides around your wrist, the vibration is dissipating into the air rather than into you.
- Is the intensity turned up? It ships on a middle setting. Heavy sleepers should turn it up.
- Is it charged? Obvious, but it's the answer more often than you'd think.
If you've checked all three and it's still not working, email mutewake@gmail.com. And remember you have sixty nights — if it's genuinely not for you, we refund you and you keep the band.
This page describes the band as supplied. Confirm each detail against your own unit before relying on it.